Privacy Policy

love2lose Privacy Policy

Overview

This website is operated by d3 public relations (“d3pr”, “we”, “us”, “our”) in Toronto, Ontario, Canada.

Please read this Privacy Policy carefully before using love2lose.com to learn more about our privacy practices.

d3pr respects your privacy and we take exceptional care to protect your personal information.

By visiting any of the websites operated by the d3pr, and any sub-domains thereof, or using any of our mobile applications and other methods of content distribution (collectively, the “Service”), you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

Love2Lose provides the following, without limitation: A content Service containing articles and videos related to fitness, sexology, nutrition and relationships and any additional services currently offered or which will be offered in the future by or on behalf of Love2Lose (collectively with the Website, each a “Love2Lose Service” or the “Love2Lose Services”).

If you become a Member by signing up for our newsletter, you will be able to access the Love2Lose Services associated with the Company product(s) for which you hold a Membership. As a reputable online fitness platform, the responsible use and protection of your personal information is a top priority at Love2Lose. Therefore, we have established a comprehensive system of technical and organizational measures that help provide maximum personal information security:

Firewalls protect the information from unauthorized access.
Access to your information is granted only to a few selected and properly trained personnel working at Love2Lose and only in certain cases (please read the “How We Protect Confidentiality and Security of Information” section of this document below.)

This Privacy Policy describes how the privacy of your personal information is protected by love2lose.com

d3pr is committed to complying with applicable legislation and implementing best practices, effective technology and meaningful policies and procedures to protect the privacy and confidentiality of everyone that uses love2lose.com—whether to fill out online forms and submit information, or to simply visit and consume text or video content.

We encourage you to read this Privacy Policy for full details about what personal information we collect, how we collect, use, disclose and protect it.

Information Collected About You

Personal Information

We may collect “Personal Information” that can be used to identify, locate or contact you – such as your name, address, telephone number or email address – in the following ways:

When you sign-up for a newsletter;
When you send us an email;
When you participate in an online survey; or
When you provide personal information in a community area or other public forum (e.g. member comments).

We may also collect “Non-Personal Information” that does not identify you via cookies that track your interactions with our Website.

Personal Information also includes Non-Personal information that we link to information that identifies you.

When we collect Non-Personal Information, and link it with identifiable person, then that information will become Personal Information and be subject to this Privacy Policy.

Whenever you interact with love2lose.com, we may ask for the following Personal Information directly from you:

Contact information allows us to communicate directly with you and generally includes your username and email address.

Consent

Unless permitted or required by law, Love2Lose will not collect, use or share Personal Information without first obtaining consent. We will obtain consent when we want to use Personal Information for a new purpose or for a purpose other than those stated at the time of collection, in this policy or in the terms and conditions of a specific product, service, program, contest, promotion or event you signed up for, participated in or purchased.

Consent can be “express” through words or by specific acts or “implied” by the conduct of the individual whose Personal Information is being collected, used or shared. Unless we determine that we require an additional consent for specific products, services, programs, contests, promotions or events, you agree and consent that as a provider of personal information we may collect, use, share or otherwise process your Personal Information in accordance with this policy.

Whenever you use love2lose.com, you agree to consent to the terms of this Privacy Policy.

You can choose not to provide us with certain information, or you can choose to withdraw your consent (where withdrawal is permitted) for certain purposes. For example, you may choose to:

Stop receiving newsletters.

However, when you withdraw consent or choose not to provide information, we may not be able to offer you the products, services, contests, promotions, events or information that you requested or that could be offered to you.

Personal Information will not be shared with any third parties, except:

When required by law;
As part of the sale, merger, bankruptcy, or reorganization of d3 public relations; and/or
To facilitate credit card processing, order fulfillment, email management and other services provided by third party companies under contract with d3 public relations.

We retain the Personal Information as long as needed for the purpose for which it was collected, or as required to be retained by law.

The Personal Information you provide to us is used for such purposes as responding to your requests for products and services, customizing the advertising and content you see, and communicating with you about products, services, contests, promotions or events.

How We Collect Personal Information

d3 public relations/Love2Lose will not disclose nor sell Personal Information about you—including your name, email address—to third party organizations.

Furthermore, access to information in the love2lose.com database is only permitted by authorized personnel at d3 public relations/Love2Lose. No third-party organization(s) are permitted to access data in the database.

You consent to the collection, use, and disclosure of information–personal or otherwise—when you actively participate on the love2lose.com

When you actively participate, you provide information to us by completing online forms that appear on some pages on this Website. d3 public relations/Love2Lose will collect, process, use and disclose (as described in this Privacy Policy) information submitted using online forms.

There are several ways to participate:

When you sign up for a newsletter

After you register for a membership, you will be given the opportunity at various points in time to sign up to receive recurring informational/promotional newsletters—such as newsletters covering a specific health topic or theme—via email from love2lose.com

When you sign up for a newsletter, you will be given the option of providing Personal Information—username and email address, for example.

We do not sell our subscriber lists to third parties.

When you sign up for a newsletter, you will be given the opportunity at various points in time to sign up to receive recurring informational/promotional newsletters—such as newsletters covering a specific health topic or theme—via email from love2lose.com

When you sign up for a newsletter, you can choose to unsubscribe and stop receiving additional newsletters from love2lose.com at any time.

You can unsubscribe from a newsletter by following the instructions at the bottom of the email.

When you submit entry forms to participate in contests and giveaways on the Website

If you participate in a contest or giveaway, we will ask for your name, addresses, telephone number, date of birth, gender and email address.

This information will be used to verify your entry and contact you in the event you are determined to be a prize winner. Some information may also be used in marketing and public relations material to promote the results of the contest or give way.

When you request information from d3 public relations or love2lose.com via emails

When information is requested, we will use the email address provided to communicate relevant information to you.

Our Privacy Policy does not apply to information, content, business information, ideas, concepts, or inventions you send to love2lose.com by email.

Please do not email private or proprietary business information, ideas, concepts or inventions to love2lose.com

We will not share or sell your email address to third parties.

When you participate in our online community (Website comments, social media posts)

Love2lose.com manages several online community platforms, including postings on our social media pages.

Any information (including Personal Information) you share in any online community platform is NOT private and can be read, collected or used by other users in ways that you cannot predict or control. The information you post may also show up in third-party search engines. We encourage you carefully consider the impacts before posting Personal Information on a community platform and take time to review the specific site’s terms of use. We are not responsible for the Personal Information you choose to make public on these community platforms and strongly recommend you not share health information or any information that may be directly or indirectly traced to you or another individual.

If you mistakenly post Personal Information in any of our community platforms and would like it removed, please send contact us with a link to the post at webmaster@love2lose.com. In some cases, we may not be able to remove your Personal Information.

Cookies

A cookie is a small text file that is stored on your computer or mobile device when you visit a website. The cookie contains a string of digits and letters that enables a website to recognize your browser and remember things like your preferences, what’s in your shopping basket or the duration or number of times you visited the website.

Like most websites, love2lose.com uses cookies to store personal information about you when you use this Website, but the goal is to provide a more convenient and personalized user experience. For example, when conducting a survey/poll, we may use a cookie to remember whether a visitor’s browser has already participated, preventing the user from submitting an entry twice. Without cookies to remember that you already logged onto the Website, you would need to keep re-entering your username and password as you moved from page to page.

Knowing your location and/or browsing habits can help us provide you with specific advertising or marketing messages that are suited to your interests.

You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. For the purposes of this Privacy Policy, information collected by cookies and other technologies on love2lose.com is treated as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, these identifiers are treated as personal information. Similarly, to the extent that non-personal information is combined with personal information, the combined information is treated as personal information.

How We Use Personal Information

Information about you collected by love2lose.com is used to:

Provide you with access to content, tools, and services.
Respond to inquiries you send to us and/or to contact you via telephone or text as permitted by law.
Send you personalized emails related to your interests, including news, announcements, and reminders.
Send you important communications, such as notices about changes to your account, profile and Website terms, conditions, or policies.
Send you reminders, technical notices, security alerts, and service bulletins.
Inform you about new products, services, promotional offers, or other opportunities we feel will be of interest to you, and to provide advertisements to you via love2lose.com, email or other methods of communication.
Provide customer service and technical support.
Administer survey’s sweepstakes, giveaways, contests or similar promotions or events sponsored by us or our partners.
Prevent fraud or potentially illegal activities, enforce Website terms of use or to comply with applicable law.
Internal purposes, such as data analysis and research to improve content, services, products and communication.
Obtain feedback about love2lose.com and its tools and services to improve the Website, services and user experience.
Analyze audience behavior, such as popular pages and length of time on a page or watching a video.
Provide you and other people with similar demographic features and interests with more relevant content and advertising.

In situations where it may be necessary to use personal information for purposes other than what is described above, we will identify and disclose the purpose to you at the time the information is being collected.

Email notifications:

With your consent, Love2Lose may send various notifications to every registered user:

We would like to inform you via e-mail about special offers, tips, surveys Love2Lose Partner offers and events. To protect you and Love2Lose from abuse, we introduce in this newsletter, the so-called “double opt-in” procedure, i.e. you only receive the newsletter, if you have ordered it by e-mail and confirmed your email address. You can unsubscribe at any time by deactivating this either in the message options, or by following the unsubscribe process in the newsletter.

We may update this policy occasionally as new purposes develop, so you are encouraged to review this policy online periodically.

How We Share Personal Information

Information collected by love2lose.com about you (including online communications on our Website) may be shared by love2lose.com with third party service providers to:

Perform other services on our behalf, including maintenance services, hosting, data storage, security, analytics and data analysis, advertising and marketing assistance, content, email and text message distribution, customer service, interactive tool service delivery, and conducting surveys and sweepstakes
Comply with legal requirements, such as a subpoena, search warrant, court order, law, or regulation.
Respond to your request, provide you with the products or services you requested whenever you communicate with us by email, submit an online form through the Website.
Defend or assert love2lose.com legal rights in litigation or a regulatory action.
Protect the rights or property of d3 public relations and love2lose.com, including to enforce our sites’ or services’ terms of use.
Protect against fraud and manage risk when we believe in good faith that love2lose.com and our products and services are being used to commit crime, including to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and risk management.
Provide protection when we believe in good faith that an emergency poses a threat to the health and/or safety of you, another person, or the public generally.
Transfer all information about you, including personal information, to the new party in control or the party acquiring assets in the event of a merger, acquisition, debt financing, restructure, bankruptcy, sale of assets by or with another company, or a similar corporate transaction.

We will not rent or sell your personal information to anyone.

How We Protect Confidentiality and Security of Information

To prevent unauthorized access and ensure the protection, confidentiality, security and correct use of data submitted to the love2lose.com by active participants/users, we have implemented reasonable and appropriate physical, electronic, and data management procedures to protect and security and confidentiality of the information we collect.

Secure Data Transmission: Internet Browser to Server

All Personal Information submitted using online forms is encrypted during transmission to our database by technology called secure sockets layer (SSL) certificates. This is the same technology used by financial institutions to ensure your banking information, for example, is not hacked/stolen or visible to unauthorized third parties as that information is being transmitted to and from your browser.

You can immediately tell that transactions are happening securely by the green address bar on your browser as you visit and submit forms on love2lose.com

You should be aware that no data transmission over the Internet is completely secure, and no system of physical or electronic security 100% secure or error-free at all times. Therefore we.com cannot guarantee the security of Personal Information in our possession or the security of love2lose.com servers or databases.

When you use love2lose.com, you agree to assume all risk in connection with the Personal Information sent to or collected by us. In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you. If notification is appropriate, we may notify you by e-mail, messaging to your device, or other means.

Secure Website Hosting

To protect the security of love2lose.com and the information we store, transmit and process and prevent unauthorized access, and maintain data accuracy and ensure the appropriate use of Personal Information we collect, we use a wide range of technical, physical, and administrative safeguards, including firewalls, system alerts and other security technologies.

Access to your information is limited to only a few selected employees, and service providers and will be granted only for purposes of carrying out the purposes identified in this policy, quality control and review of complaints and for thwarting fraud. Personal information we collect is stored in Canada.

Your Personal Information will be retained as long as your account is active or needed to provide you with services, and to comply with legislation, respond to inquiries, resolve disputes and enforce our agreements.

Consent to Transfer

We store Personal Information in the United States where our web servers are located. By providing Personal Information to love2lose.com, you consent to such collection and storage.

We access and use Personal Information in Canada. Unless we are required by law or regulation to keep such information in Canada, Personal Information may also be accessed, or used outside of Canada. For example, when we engage a service provider outside of Canada, Personal Information may be stored, accessed, or used in any country where the service provider is located, or from which it provides services. Where Personal Information is located outside of Canada, it is subject to the laws of that jurisdiction.

How to Access, Update and Protect Your Personal Information

We provide you with reasonable access to your Personal Information and encourage you to keep it updated and accurate.

Our Website provides you with the capability to review, edit and/or delete your Personal Information online.

When you register for a newsletter with love2lose.com, you have the option to:

Stop receiving personalized emails such as newsletters by clicking on the ‘unsubscribe’ link at the bottom of the message.

There are several steps you can take to protect your Personal Information, and they include (but are not limited to):

Using a firewall to prevent unauthorized access to your device.
Installing malware detection programs that regularly scan your system and incoming traffic for malicious code.
Using a strong username and password combination of letters and numbers that are difficult to guess, and NOT sharing your password with anyone.
Exercising discretion in choosing what information to share in online community: including comments on love2lose.com and postings on our social media pages; and
Adjusting the settings in your browser to monitor and restrict our cookies.

You can write to webmaster@love2lose.com and request the removal of your Personal Information from our active user database provided that (a) we do not believe it reasonably necessary to keep such information for any pending legal action, and (b) we are under no obligation to retain such information. You should be aware that although we remove you from our active user database, some information may remain in our records after deletion of your account.

We respect your privacy and take exceptional care to protect your personal information. Therefore, you will be required to verify your identity before gaining access to your data.

Information collected by love2lose.com about you will be retained for specific purposes such as legal, payment, accounting, technical, dispute resolution, customer service or enforcement of our privacy policy and terms of use. Furthermore, we take no responsibility for removing or editing any of your public activities or any submissions or content that is a result of your public activities, except as provided in this privacy policy.

We may deny access to Personal Information in certain circumstances when requests are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

If you have questions or concerns about how your Personal Information is being managed, pleased email privacy@love2lose.com

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. Personal Information collected by love2lose.com about you now will be subject to the Privacy Policy in effect at the time the information is used. When changes are made to this Privacy Policy, the revised policy will be posted on this Website and/or we will notify you by email. You are bound by any changes to the Privacy Policy when you use love2lose.com after such changes have been first posted.

Contact Us

If you have questions or concerns about our Privacy Policy, please contact us anytime.

Send an email to privacy@love2lose.com

Love2Lose Privacy Policy | Last Updated May 28, 2023